← Back to Home

Privacy Policy

Last updated: 10/6/2025

1. Introduction

iSites ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, password (encrypted)
  • Payment Information: Processed securely through Stripe (we do not store full payment details)
  • Profile Information: Optional profile photo, bio, preferences
  • Content: Code, projects, files you create and store
  • Communications: Messages you send to support or feedback

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent
  • Device Information: Browser type, operating system, IP address
  • Cookies: Session cookies, authentication tokens, preferences
  • Analytics: Firebase Analytics data (anonymous usage patterns)

2.3 AI Interaction Data

  • Prompts and requests sent to AI features
  • Generated code and responses
  • Token usage and consumption metrics
  • Model performance and accuracy data

3. How We Use Your Information

We use collected information for:

  • Service Provision: Operating and maintaining the platform
  • AI Features: Processing your requests and generating code
  • Account Management: Authentication, billing, support
  • Improvement: Analyzing usage to enhance features
  • Communication: Service updates, security alerts, marketing (opt-in)
  • Security: Detecting and preventing fraud, abuse, and security issues
  • Legal Compliance: Meeting legal and regulatory requirements

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with trusted service providers:

  • Firebase (Google): Hosting, authentication, database, storage
  • Stripe: Payment processing
  • AI Providers: OpenAI, Anthropic, Google (for AI features)
  • Analytics: Firebase Analytics (anonymous usage data)

4.2 Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Investigate fraud or security issues

4.3 Business Transfers

If iSites is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. Data Security

We implement security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted storage for sensitive data
  • Secure authentication (Firebase Auth)
  • Regular security audits and updates
  • Access controls and monitoring
  • Firestore and Storage security rules

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

  • Account Data: Retained while your account is active
  • Projects: Stored until you delete them or close your account
  • Usage Logs: Retained for up to 90 days
  • Backup Data: May be retained for up to 30 days after deletion
  • Legal Requirements: Some data may be retained longer if required by law

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Export your projects and content
  • Opt-out of marketing communications

7.2 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

7.3 Marketing

You can unsubscribe from marketing emails via the link in each email or by updating your account preferences.

8. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

  • Right to know what personal data is collected
  • Right to delete personal data
  • Right to opt-out of sale of personal data (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

13. European Privacy Rights (GDPR)

European users have rights under GDPR:

  • Right to access and data portability
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent

14. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

  • Email: privacy@isites.app
  • Support: support@isites.app
  • Data Protection Officer: dpo@isites.app

15. Data Processing Details

Legal Basis for Processing (GDPR)

  • Contract: To provide the Service you've subscribed to
  • Consent: For marketing communications and optional features
  • Legitimate Interest: For security, fraud prevention, and improvements
  • Legal Obligation: To comply with laws and regulations

By using iSites, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.